Join the project team behind Project 1139 | Water Operations Technical Competency Benchmark Part B for an overview of the project outcomes.

Project 1139 was a collaboration between water utilities, regulators, and water associations to develop technical competency benchmarking tools to standardise water industry operator training. The project resulted in a nationally recognised benchmark that aligns training with job roles and responsibilities.

During the development of the competency benchmark the need to better understand how operator critical thinking and problem solving skills are applied during decision-making and how we can turn incidents into learning experiences was highlighted. This led to a project variation to Learn from the experience of experienced operators and the training required to effectively develop these skills.

This event will provide an opportunity to learn more about the project outcomes, including a summary of operator surveys, Decision Ladder and Case Study template to support new and developing operators.

This event is FREE and exclusively for WaterRA members. We encourage our Utility and Regulatory members to attend.